Privacy Policy

1. Introduction

MEXC Manager ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading management platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Username
• Password (stored in encrypted form)
• Account creation date

2.2 Trading Data

To provide our services, we access and store:

• MEXC account web tokens (encrypted)
• Trading positions and orders
• Historical trade data
• Account balances and PnL information
• Copy trading configurations

2.3 Payment Information

When you subscribe to our service, we collect:

• Cryptocurrency wallet addresses used for payments
• Transaction hashes and payment amounts
• Subscription status and history

2.4 Usage Data

We automatically collect certain information when you use the Service:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of access
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Execute trades and manage your connected MEXC accounts
• Process payments and manage subscriptions
• Send Telegram notifications about your trades
• Calculate and distribute referral commissions
• Respond to your requests and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With MEXC: Your trading commands are sent to MEXC exchange via their API to execute trades on your behalf.
• Blockchain Networks: Payment transactions are recorded on public blockchain networks.
• Service Providers: We may use third-party services for hosting, analytics, and other operational purposes.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• MEXC web tokens are encrypted using AES-256-GCM encryption
• All data is transmitted over HTTPS/TLS encrypted connections
• Passwords are hashed using industry-standard algorithms
• Access to sensitive data is restricted and logged
• Regular security audits and vulnerability assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information after account deletion for:

• Legal compliance and regulatory requirements
• Dispute resolution and fraud prevention
• Enforcement of our terms and agreements

Trade history and logs may be retained for up to 2 years for analytical and compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Export: Request a portable copy of your data in a structured format.
• Objection: Object to certain processing of your data.
• Restriction: Request restriction of processing in certain circumstances.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

Our Service integrates with or relies on the following third-party services:

• MEXC Exchange: For executing trades on your connected accounts.
• Blockchain Networks: BSC, Polygon, Arbitrum, Solana, TRON, and Ethereum for payment processing.
• TradingView: For chart display functionality.
• Telegram: For trade notifications (optional).

These services have their own privacy policies. We encourage you to review their policies.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences (such as theme settings)
• Analyze usage patterns and improve our Service

You can control cookies through your browser settings. Disabling cookies may affect functionality of the Service.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Through the platform's support channels
• Via Telegram (if connected)